Effective Date: 04/15/2024

Introduction

Welcome to Delta Plains Accident Expense Protection Insurance. We are committed to protecting the privacy of our clients and ensuring the confidentiality of the personal information you provide us. This Privacy Policy explains how we collect, use, disclose, and protect your information in connection with our insurance program designed to assist commercial truck drivers in returning home following disabling damage to their vehicle.

Information We Collect

We collect information that you provide directly to us, such as when you apply for insurance, file a claim, or communicate with us. This information may include:
– Personal details (e.g., name, address, email, telephone number)
– Commercial driver’s license number
– Vehicle information (e.g., truck model, registration number)
– Financial information (e.g., bank account details for processing claims)
– Information about your insurance claims (e.g., date of incident, description of the damage, and location)

We may also collect information from third parties, such as law enforcement agencies, other insurers, and repair facilities.

How We Use Your Information

The information we collect is used for the following purposes:
– To administer your insurance policy
– To evaluate and process claims
– To communicate with you about your policy and claims
– To comply with legal and regulatory requirements
– To improve our services and develop new products

Disclosure of Information

We may share your information with:
– Service providers who perform services on our behalf, such as towing companies and travel agencies
– Law enforcement or other government agencies, as required by law or in response to legal processes
– Other parties involved in the claims process, such as other insurers or third-party claim assessors

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no internet-based site can be 100% secure and we cannot be held responsible for unauthorized or unintended access that is beyond our control.

Retention of Data

We will retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

You have certain rights regarding your personal information, including the right to access, correct, or delete the information we hold about you. You can also object to processing of your data, request a restriction on processing, and request transfer of your personal information. If you wish to exercise any of these rights, please contact us at 855-800-4207.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: info@accidentexpenseinsurance.com
Telephone: 855-800-4207
Address: P.O. Box 4428 Road Town Tortola, VG1110 BVI